Cathay Pacific
iJourney Lite
- For employee to check flight loading
- See your position at standby boarding queue
- Check acceptance status of staff standby tickets
- See notices and policy changes on staff travel
Knowing flight loading to plan trips ahead
Knowing flight loading is important to staff since they are traveling with standby tickets. They have to wait for the next flight if a flight is full.
Compare seat availability on different flights visualized in bar charts, add flights to watchlist to monitor changes.Being informed the chance of being accepted upon waitlisted.
Where it all started and how it is still being used
The project started as a web application. I then helped create the mobile app version, focusing on improved data visualization and user experience. After many years, the continued use of the mobile app proves its usefulness and effectiveness.
(Page 1: CX World – Staff magazine coverage of iJourney Lite application. Page 2: Orange News: Article shared by a staff about his travel experience using the application in 2022)
Design Process
The design process still continued after the application release. Studying user behavior with survey, Google Analytics and eye tracking user testing.
