Will Lam

Manager - UX / UI
I possess the qualities that enable me to effectively solve daily user experience challenges, such as my years of relevant experience, versatile skill set, effective communication skills, and adaptability to different environments and industries.

Work Experience

Nov 2022
- Now

Jan 2018
- Nov 2022

Apr 2013
- Jan 2018

May 2007
- Apr 2013

Education

Graduated in
2005

Graduated in
2002

Skills

In-depth knowledge of mobile and desktop UI patterns

Experience in mobile first design

Experience in user-centred design

 

>> View the case study of my current role at Cobalt Fashion (Fung Group)

Design thinking methodologies

• To identify usability problems and solution design

 

Knowledge in different design tools to hands-on design executions

• Adobe XD, Figma & Sketch

• Photo retouch & video editing

• App preview animations & UI animation

• HTML & CSS

 

Incorporate user feedback in design

• Usability data analytics from event tracking

• Survey, micro surveys, instant chat and feedback form

 

>> View the case study of my current role at Cobalt Fashion (Fung Group)

To Business Unit

To make sure BU without technical knowledge understand how the tech solutions can help them achieve business goals.

 

To IT Team

To make sure IT team understand how the solutions should be implemented following the design.

 

Methods include

Demonstrate interactive prototypes

Illustrate UX process flows chart

Screen flows / clickable prototypes

Detail UI specifications / UI components guidelines.

Specify different states of UIs, when and how as well as negative error flows.

Specify UIs on different viewports, how responsive UIs to support perfectly on different types of devices.

 

>> View the case study of my current role at Cobalt Fashion (Fung Group)

 

Cobalt Fashion (Fung Group)

User experience research and design for the creation-to-manufacturing platform to create custom knitwear. To enable SMEs without fashion knowledge to design knitwear products using the platform without any assistance.

 

Fleet Management (Caravel Group)

  • Vessel performance data analytics platform
  • Vessel management ERP operation platform
  • Vessel inspection mobile app

 

Cathay Pacific

  • Mobile app UX/UI design for flight booking and management
  • Applications UX/UI design for internal department's daily operations

 

MotherApp

Mobile apps for BOC Insurance, HK Observatory, HKTDC, Toys"R"Us, Wilson Parking, Sasa, etc

 

Understand business needs

Study their process and problems, come up with various design proposals with pros and cons, assist them to make the best business decisions.

 

Work with IT

Identify the latest technology trends, understand new features design feasibility, propose the most effective ways features should be to BUs.

Different industries and business natures

Different working cultures, startup and MNC

Worked with people from different backgrounds and diversities, face to face and remotely.